Consultants to the Contracting Industry

Vicki received the 2011
Local Chapter
President Award
from NARI!
Read about it here.

Boost your bottom line!

Client Success Story:

 

"Vicki helped us get clear on how to not only survive but thrive!We were able to make it through the recession because Vicki Suiter gave us the tools to plan for worst-case scenarios. When the worst happened, we knew what we had to do, and we did it. It wasn't pretty or easy, but it kept us in business. Now, thanks to Vicki we run a tighter and more efficient operation than we ever have."

--Glenn David Mathews, ARG Conservation Services, SF, CA

Quick Links . . .

Other Worthwhile Reads and Events:

Hear from NAHB on "Remodeling Market Poised for Recovery"

 

Hear what expert Doug Bury says about "Strategies for Reducing Insurance Costs"

 

Find out about Sandler Sales Training at:   "Successful Sales Systems"

 

June 2010
 Clear Your Path to Profits!
Vicki Suiter
 
 
Clarity is the key to your success - and this month's newsletter is all about getting clear on how to outlast and outshine the competition.
 
Here's to increased sales!
 
                                                                           
                                             Vicki
                                             415-884-0288
                                             vicki@suiterfinancial.com

 

IMPORTANT: See below for your chance to WIN a FREE "Business Health Assessment" valued at $575!

Five Secrets for Coming Out on Top when the Competition and Clients are Trying to Knock You Down

If your customers are pinching pennies at the expense of your profits, and you feel the competition breathing down your neck, it's easy to think the only way to get business in the door is to cut your prices.

Think again.

Take these five steps to clear out your competition, gain control of the selling process. and keep your profits up too!

Secret 1: Get clear about what you can cut

Reducing prices without reducing costs will bankrupt you. Before you reduce your prices  look for ways you can be more competitive without cutting into your profits.

·         Cut inefficiency. Increasing efficiencies in the delivery of your goods and / or services will allow you to bid more competitively.

·         Cut labor costs. Make sure your field people are clear about the hours and resources you've budgeted for a particular task and keep them to it.

·          Cut material costs. Negotiate better prices on materials with vendors. 

·         Cut duplication and confusion. Make sure all involved in your process, from suppliers to staff and customers, are on the same page.

Secret 2: Give prospects a clear reason to do business with you.

People do business with people they know and trust. So, make sure you:

·         Say what you'll do and do it. You'll build credibility and a reputation for reliability.

·         Tell the truth. Even when you make mistakes. Especially when you make mistakes.

·         Tell  the whole story. Don't just tell prospective clients what you think they want to hear, or what sounds good. Make sure your customers understand the short- and long-term consequences of their decisions.

 Secret 3:  Have a clear agenda.

·         Be prepared.  Find out as much as you can about your customer before the meeting.

·         Know their issues. Anticipate their questions.

·         Create a meeting  agenda and follow it.  Prospective clients will know you know what you're doing

·         Honor their time. Arrive early. Respond promptly. Let them know you know their time is valuable.

Secret 4:  Ask clear questions. Give clear answers.

·         Find out what's NOT working that got them to call you.

·         Ask what they'd like to happen. 

·         Offer a compelling solution. When you're clear about what the prospect wants, tell them how you can provide the solution they've just asked for. 

·         Get clear agreement by putting everything -- what the customer said they wanted, what their problems are, what they expect you to do to resolve their problems, prices, deadlines-- in writing.

 Secret 5: Make it clear how much people love you!

·         Have a current list of satisfied clients willing to talk about you.

·         Ask clients what you did right. Then, ask them to put it in writing.

·         Ask happy customers to introduce you to people they know.

·         Feature testimonials on your website and in your proposals.

·         Follow up and stay in touch.

These five secrets for outshining and outlasting the competition will help you build trust in business relationships, sustain profitability and become the provider more customers choose. You will be able to manage customers, your business and your staff to become more competitive and win more business.

YOU also have GREAT IDEAS on how you clearly 'outshine' the competition! Share them with us and you could win a FREE "Business Health Assessment" from Vicki valued at $575!

Simply email us your idea(s) and your name will be entered into the drawing. The winner will be selected on July 5th.   

 It's easy - send an email with your idea(s) and contact information to:

outshine@suiterfinancial.com

 

The "Top Ten" list of ideas will be published in our next newsletter! 

 
Note: if you don't want your name included in the 'top ten' list, just let us know.

Vicki Suiter Helps Companies Get Clear!

As a business coach and consultant for over 20 years, Vicki has helped hundreds of companies clear the way to increased profits and  stronger cash flows. Her clients consistently report that Vicki's insight and direction have made dramatic differences in their business.  .

 

To hear what business owners have said about Vicki's as a speaker and consultant, visit her website at http://www.suiterfinancial.com/.   

 

If you have found this article helpful, feel free to pass it along to your colleagues and coworkers who might also find it useful.


Suiter Financial Systems
250 Bel Marin Keys Blvd. C2
Novato, CA  94949
www.suiterfinancial.com
info@suiterfinancial.com
415 884 0288
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© 2005 Suiter Financial Systems www.suiterfinancial.com info@suiterfinancial.com
Tel: 415.884.0288 Fax: 415.424.4571